Terms of Service

1. Agreement

These terms are an agreement between you and FlipPlanner. By using FlipPlanner, you agree to these terms. If you use the service for a company or other organization, you represent that you have authority to act for that organization. A signed order form or other written agreement controls if it conflicts with these terms.

2. Service

FlipPlanner provides software for analyzing and managing real estate renovation projects, including deal analysis, budgets, project costs, schedules, permits, draws, reporting, and related tools. Features, limits, and availability may vary by plan, workspace configuration, provider availability, and market-data coverage.

3. Accounts and Access

You must provide accurate account information, protect your credentials and recovery methods, and promptly remove access that is no longer authorized. Workspace admins are responsible for invited users, roles, project access, and organization settings.

4. Trials, Billing, and Cancellation

Eligible workspaces may begin with a 30-day trial that does not require a credit card. Continued access after the trial requires an active billing relationship unless a written agreement says otherwise. Plan pricing, included usage, renewal, and cancellation terms are shown during purchase or in the governing agreement. Refunds are provided only when required by law or the governing agreement.

5. Customer Data

As between you and FlipPlanner, you retain ownership of data and content you submit. You give us permission to host, process, transmit, and display that material as needed to provide and secure the service. You are responsible for having the rights and permissions needed for submitted property records, contractor details, receipts, documents, images, and other content.

Retention and deletion timing depends on the data type, account status, backup cycle, legal obligations, and any written customer or provider agreement. Contact support before termination when an export is needed.

6. Analysis and Professional Advice

Analyses, valuations, comparable sales, cost estimates, timelines, fee calculations, and generated reports are informational tools built on user inputs, third-party data, and assumptions that may be incomplete, inaccurate, or out of date. They are not appraisals or legal, tax, financial, lending, engineering, construction, or investment advice. You are responsible for reviewing inputs and results and performing your own diligence before making decisions.

7. Acceptable Use

You may not use the service to break the law; impersonate another person; upload malicious code; probe or bypass security controls; scrape or redistribute protected data; interfere with the service; or access another workspace without authorization.

8. Third-Party Services and Data

Some features depend on third-party property data, payments, storage, email, maps, analytics, or other providers. Their services may have separate terms and may change or become unavailable. Property facts and comparable-sales coverage and accuracy vary by market. You may not scrape, resell, or redistribute provider data except as permitted by the applicable provider terms.

9. Suspension and Termination

We may restrict or suspend access to protect the service, users, providers, or third parties; respond to suspected fraud or security events; address nonpayment; or enforce these terms and applicable agreements. We will provide notice when reasonably practical.

10. Disclaimers

The service is provided on an "as is" and "as available" basis to the extent permitted by law. We do not guarantee uninterrupted availability, specific project or investment results, data-provider coverage, or the accuracy of third-party information or user-provided assumptions.

11. Limitation of Liability

To the extent permitted by law, FlipPlanner is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost revenue, profits, data, goodwill, or opportunities. Our aggregate liability arising from the service will not exceed the amount paid for the service during the 12 months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

12. Changes and Contact

We may update these terms as the service changes. Material changes will be communicated as required by law, and continued use after an effective update constitutes acceptance where permitted. Questions can be sent to [email protected].